I am both a consumer, a customer /and tech support to the public, and there are proper ways and non proper ways to seek a forum, of your peers, but think of what would hapen oif somone werer to go on TV with the Remarks made here, As a consumer you know only a FRACTION of what is going on, albiet you should be informed, you should also inform yourself PRIOR to commiting to a purchase, under any context, I read the apology, and think that maby a rienstate ment ywould be called for , HOWEVER i donot think that the approach to achieveing the goal was appropriate, called for or justified. and I think that the subject of vender relation should be cept to the private, i always call the buisness buro for informaiton befor purchasing. if they dont know of the company, i will go to forums and ask for members to reply in PRIVATE.
I deal in computers, and not cars but CALMINI has done GREAT things for ZUKI enthousiests.
I will leave it at that and ignore these posts.