I personally have never had a moments bad service from Calmini or their products. Dont blame all of the gear shortage on Calmini, Richmond sets their prices, and MINIMUM orders that would determine if Calmini could order the gears, deliver them to the customer and not loose money in the process.
Dont get me wrong, yea it sucks if you are promised a product and do not get it when promised. All I do is not order shit unless it is in stock. If it is not in stock, have the vendor you are dealing with give you a call when they do have it in stock.
I'm just glad to see Calmini taking the steps to get rid of having to deal with Richmonds Minimum orders and probably increasing prices :-/
I hate to see any Kick products yanked off of the shelf for any period of time, but I believe that this will improve the availibility in the future.
Zig