ZUKIWORLD Online | Suzuki 4x4 Editorial and Forum
ZUKIWORLD Discussion Forum => Suzuki 4x4 Forum => Topic started by: hcgalvin on June 16, 2005, 06:25:07 AM
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http://www.pirate4x4.com/forum/showthread.php?t=365936
Read the second page.
I'm sorry to all I may have offended with any bad words about Calmini.
But the reply given by Steve really hurts. I'm sorry to have linked this here, but I felt my online friends needed to see it.
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I hear 9 complaints about them compared to 1 compliment, there's a reason for it I guess.
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calmini will never get my money EVER again, that was totally uncalled for, he should get the shit kicked out of him for saying that.
I am now changing my spec sheet to "home made body lift"
stu
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[url]http://www.pirate4x4.com/forum/showthread.php?t=365936[/url]
Read the second page.
I'm sorry to all I may have offended with any bad words about Calmini.
But the reply given by Steve really hurts. I'm sorry to have linked this here, but I felt my online friends needed to see it.
Wow, I just read it... Not a lot of tact from Steve-o... Calmini won't see a penny of mine.
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I have had good luck from Calmini, but I bought a less popular item (2" lift).
You Heather on the other hand have purchased much from them and had good luck with the products. I am floored by the response Steve gave you! :o
Kind of leaves a bad taste in one's mouth! :-/
Cwkick
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Read my reply !!! ;D
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Yea, a re-run of the post on here a few weeks ago!
Sounds like the same OL Calmini bashing Bull shit to me.
Once again back to my same comment, IF SOMEONE DOES NOT HAVE IT IN STOCK LOOK SOMEWHERE ELSE!!!! Dont order it, wait and bitch. The dude was even complaining about Sami stuff :-/ Waiting when he had not been charged and there are vendors with it in stock all across America. Instead of bitching he could of easily ordered form someone else when he found it was not in stock.
Then bitching about no help after the sale? They must be asses on the phone demanding stuff instead of asking. I have ALWAYS gotten top notch help with any questions I had about every item I ever purchased.
People assuming they are pulling out of suzukis and bitching when he wont GIVE items to a bunch of people that bitch about his product, I'm pissed I even clicked on a Bullshit Pirate Link (like every other pirate link I have viewed)
Then the guy that ordered a skid from SOMEONE ELSE but bitching about Calmini, yea that's a good comment.
Then thee is Ms Lucy waiting on a set for 4-months (once again, you dont like it they can order somewhere else) then stating that they adverties items well before they ever plan on making and selling them (SHOW ME!!!!)
Then  a VERY APPORPRIATE responce from Steve (besides he should of included a FUCK YOU to the guy.
Then an apporporiat responce to you, besides the fact he should of left out the stupid comments. Your comment was an assumption that was only to stir up shit on pirate (like most pirate posters) I was shocked when I read your post and did not see you as someone that would stir up shit (rumors) about them leaving the Zuk market :-/
Then finally it comes out in the last post; "I have not received any apoligies from your staff, however I have not expressed any of the problems I have had over the phone" :-/ If your that disgruntled SAY SOMETHING to them, dont go bitching to others starting yet another bitch fest.
I can see you 'being hurt' by the comment he said to you on the post, but look at it form his point of view, YOU were spreading rumors that his company was getting completely out of Suzuki aftermarket, on one of the largest 4x4 BBS out there, with NO foundation of evidence or reason to make the comment. I would of been pissed too.
Zig
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Yep, I can see your point.
I guess I fell into the "spreading the word of mouth that I have already heard" group. (the gossip group)
Like I said, I'm sorry to who I may have offended.
I "DID" hear that they were pulling out, but if it's not true, then it's not true, and I'll stop continuing on that rumor.
Maybe I'm a conspiracy theorist that seems to find all the mounting problems with Calmini and the non shipping of products to be fitting right in with the "pulling out" scenario.
Anyway, Sorry, Zig. I'll delete this thread if that's in the best interest.
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Yea, a re-run of the post on here a few weeks ago!
Sounds like the same OL Calmini bashing Bull shit to me.
Once again back to my same comment, IF SOMEONE DOES NOT HAVE IT IN STOCK LOOK SOMEWHERE ELSE!!!! Dont order it, wait and bitch. The dude was even complaining about Sami stuff :-/ Waiting when he had not been charged and there are vendors with it in stock all across America. Instead of bitching he could of easily ordered form someone else when he found it was not in stock.
Then bitching about no help after the sale? They must be asses on the phone demanding stuff instead of asking. I have ALWAYS gotten top notch help with any questions I had about every item I ever purchased.
People assuming they are pulling out of suzukis and bitching when he wont GIVE items to a bunch of people that bitch about his product, I'm pissed I even clicked on a Bullshit Pirate Link (like every other pirate link I have viewed)
Then the guy that ordered a skid from SOMEONE ELSE but bitching about Calmini, yea that's a good comment.
Then thee is Ms Lucy waiting on a set for 4-months (once again, you dont like it they can order somewhere else) then stating that they adverties items well before they ever plan on making and selling them (SHOW ME!!!!)
Then  a VERY APPORPRIATE responce from Steve (besides he should of included a FUCK YOU to the guy.
Then an apporporiat responce to you, besides the fact he should of left out the stupid comments. Your comment was an assumption that was only to stir up shit on pirate (like most pirate posters) I was shocked when I read your post and did not see you as someone that would stir up shit (rumors) about them leaving the Zuk market :-/
Then finally it comes out in the last post; "I have not received any apoligies from your staff, however I have not expressed any of the problems I have had over the phone" :-/ If your that disgruntled SAY SOMETHING to them, dont go bitching to others starting yet another bitch fest.
I can see you 'being hurt' by the comment he said to you on the post, but look at it form his point of view, YOU were spreading rumors that his company was getting completely out of Suzuki aftermarket, on one of the largest 4x4 BBS out there, with NO foundation of evidence or reason to make the comment. I would of been pissed too.
Zig
still don't think that was what should have been said.
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For a company to reply to ANYTHING in that manner speaks volumes about them as a company.
A more appropriate answer from Calmini to Heather would have some something to the tune that;
You seem to have the incorrect information about us. Here is why.
To call somebody 'stupid' is totally out of line, no matter who you are.
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On top of that to insue that Heather and I are phony as a 3 dollar bill is about as rediculous as it gets. Definately as immature as a student calling another student in school names.
But coming from a representative of a major company? What was he thinking?
You always keep personal attacks out of business and let peoples comments speak for themselves.
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Personally Brian,
I have a few questions for you. No answer needed.
#1) Do you feel that Heather is 'stupid'?
#2) Do you expect the vendors whom you do business with to talk about their customers, publically I might add, this way?
#3)Do you feel that Heather and I are phoney as a 3 dollar bill?
#4)Again would you like to do business with a company who talks about their customers this way?
Granted it might have been wrong for Heather to 'add fuel to the fire', however she may genuinely feel, may have heard and wanted to express her opinions about Calmini.
For this, about all we can do to genuinely assist in 'solveing the problem', would be for us to ask questions from, and guide the misguided.
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What was he thinking?
I'll bet you $3.00 that he wasn't thinking at all.
I can't believe it, myself.
So I wonder how much he bad-mouths ME, to other customers?
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I have ordered parts from a couple different places over the last couple years. I personally never had a problem with Calmini's service or shipping. I always had the item within a week. And when I called with questions about installation, whoever it was I talked to on the phone was polite and helpful and I never got the impression They were rushing off the phone. They had time to answer my questions. This was a lot better than my experiences with Rocky Road!!! (but I wont go into that again)
That being said though, I also attended Gonzookin this year and was wondering why Calmini hadn't helped sponsor the event when many other companies had. Even Rocky Road helped out, which surprized me based on my own opinion about them. I can see both sides of this, Heather shouldn't have repeated rumours without researching more and Steve shouldn't have slammed her so hard. I also see Zig's view; if I needed a part and had the money, I would search for it and only order it from a vendor that had them in stock rather than backorder it and complain about it...
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That's a rough thread there on Pirate. Now I'm still a off-raod newb (so don't get on my case if I'm wrong), but I can't believe that the owner of Calmini would be so harsh to his "valued" customers. I can understand that maybe you need to be patient. But from every other post I've read, Calmini always seems to take forever to ship anything. I'm sure they make great products, but it sucks to see that people constantly have to wait for said products for months at a time. If they don't have an item in stock, they shouldn't take peoples orders. Plain and simple. It would be so much easier on both ends that way. I they have it in stock, take an order and ship it. If it's not in stock, tell them to check in later to place an order. The other sh*t end of the stick was mentioned in the Pirate post that people don't have anywere else to turn for some parts too. So you're basically forced to deal with crap customer service because some things you just can't find at other companies not to mention that they're almost always more expensive. Hopefully someday companies like Trail Tough and Aftermarket 4x4 will make more parts for Track/kicks and Calmini will be forced to wise up their act.
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I'm pissed I even clicked on a Bullshit Pirate Link (like every other pirate link I have viewed)
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This is funny because, I have made a concience effort to not every post anything over there and my first one is in response to Steve at Calmini *barf*.
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Well, I'll give my point of view once I've read all the posts.
I don't want to go into weather Calmini has good service/whatever, but rather on the impression they give.
First of all, Heather didn't say "They don't care about Suzuki any more". Instead she says "I don't think he cares anymore". The BIG difference is in the first you are spreading false rumor. On the second, she only expresses her opinion, nothing more. When I read it, I only read an opinion, not a statement. The rest of her post goes in the same way, NOT A SINGLE STATEMENT. ONLY AN OPINION. So the response should have been something like: "your opinion is wrong, we would be happy continue with suzuki".
Seeing the response, I don't see how any serious buisness can give a response like that, a response that is seen by so many people. I mean, if I call someone stupid, I would understand that person would be pissed off and might not want to talk to me anymore. A company simply cannot answer in that way, it will loose loads of customers.
Doesn't the owner care about his "creation"? What about his staff? Seeing they might loose their job because the owner can't control his replies?
This is quite amazing ???
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Anyway, Sorry, Zig. I'll delete this thread if that's in the best interest.
That's not for me to say and I'm not personally ofended. That thread is the 'typical bashing' crap I have read the few times I have been there. If it was not you or another Z-World member that I like and respect I would of never even clicked on the link (I HATE the pirate mentality) Like I stated before I would of been pissed if I were him BUT he should of stated it differently. I personally believe that all of the other BS pileing up in that thread blew up when he read your post and he lost his cool. He definately should of stated it differently but I also believe that the rumor should of never been continued, especially in an already heated discussion.
I hope you are not offended by my post, but I was just expressing my opinion of the entire post, not just your comment. On ofence was intended, just stating my opinion ;)
Zig
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WOO HOO, no harm, no foul!
;D
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[url]http://www.pirate4x4.com/forum/showthread.php?t=365936[/url]
Read the second page.
I'm sorry to all I may have offended with any bad words about Calmini.
But the reply given by Steve really hurts. I'm sorry to have linked this here, but I felt my online friends needed to see it.
The way I see it, you where in the wronmg spreading second hand info.
That being said, the sorry bastard Steve needs a lesson in good business tactics. I think he may just have run himself out of business, and rightfyully so. You NEVER EVER EVER EVER say ANYTHING like that to a customer EVER. Whether it be someone like you Heather who has spent a good deal of money with them, or the average Joe shmoe who ordered a couple of seals from em.
THat thread right there has definetly pointed me away from doing business with them. Never have, and definetly never will.
Heather, thank you for rooting of this bad seed, so now I won't ever have to deal with this asshole.
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(I HATE the pirate mentality)
Zig
The pirate mentality DOES suck, for the most part. Alot of peopole have to prove who's dick is bigger then who's.
BUT there is a WEALTH of good info and knowledge over their. But a thick skin IS required!
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Wow... Completely uncalled for. I hadn't planned on buying any products from Calmini in the near future, but I'll keep this in mind if I ever need anything from them... Sheesh.
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Zig, totally agree with your posts,
I dont blame steve at calmini at all for what he did, like spreading HUGE rumors about dropping suzuki from his line up?! when i first read your post on pirate heather, i belived it. If i were steve i probably would have done the same thing, set yer ass straight on this, rumors can KILL a buisness, if he didnt set your ass staright he could have been ruind or he could have been facing questions from other people and from magazines wanting the truth, :-/
I would have done the same damn thing.
i'll admit i have said a few things about what i have heard about slow services, but i know a few people here in victoria personally who ordered from calmini and had 0 problems.
I dont blame you at all steve.
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I still believe
A more appropriate answer from Calmini to Heather would have some something to the tune that;
You seem to have the incorrect information about us. Here is why.
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I still believe
what?
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What,
The quote didn't come through? (I can see it.)
I'll pull it out;
I still believe a more appropriate answer from Calmini to Heather would have some something to the tune that;
You seem to have the incorrect information about us. Here is why.
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oh i see,
u still belive, he shoudl ahve said it nicer,
uhhh yeah what ever
i would have chewed her ass out even more then what he did, if someone was bad mouthing my company like so...... like what a joke, both of your are blowing this whole dam thing out a proportaion. He set her ass straight and thats it!
like look at yer sig, "phony as a three dollar bill" "see link below"
you are making a mountain out of mole shit IMO
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oh i see,
u still belive, he shoudl ahve said it nicer,
uhhh yeah what ever
i would have chewed her ass out even more then what he did, if someone was bad mouthing my company like so...... like what a joke, both of your are blowing this whole dam thing out a proportaion. He set her ass straight and thats it!
like look at yer sig, "phony as a three dollar bill" "see link below"
you are making a mountain out of mole shit IMO
You have to understand that if you're running a business, it's extremely important to deal with people in an accpetable manner to keep business, which Steve did not do. He publicly insulted and made slanderous comments right back at Heather, which is something that NEVER should have been done by the owner of a business (at least regarding the business towards a damn CUSTOMER in a public forum in front of many other CUSTOMERS).
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It is neat that we can all have our own opinions.
And why children don't sucessfully run global businesses.
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damn straight, steve sounds like a very normal guy, not phony as a 4 dollar bill
he's not affraid to set someones ass straight,
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OK, so Steve can set whoseever ass straight. But of course a lot of people are free to look to other vendors. I think his response was totally out of place, he could have said things without insulting. And he could have avoided losing these customers too, simply denying what was being said in a respectfu manner.
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yeah, peopel can go to other companys but no one *that i have seen" makes products for kicks/trackers liek they do
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Regardless of what Heather said, Steve had no right to insult her, or any other customer for that matter.
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Regardless of what Heather said, Steve had no right to insult her, or any other customer for that matter.
bull shit, he had every right, that comment could have killed his company
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She said several times I think, not here is the gospel.. She is entitled to voice her opinion, and the same going for Steve, he can voice his. Here is where I will use my right not to buy from them, I'd rather take 3 times as long to make my parts(not taking their shipping into consideration) than buy from someone who blows up to a valued customer. And as far as the bashing goes if only 1 or 2 complain there is prob not much to it, but if the numbers increase dramatically makes you wonder if there is something to it.
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bull shit, he had every right, that comment could have killed his company
He's killing his own company if he's speaking to customers in that manner.
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bull shit, he had every right, that comment could have killed his company
Bullshit. I doubt the largest portion of Calmini's profits are from the Suzuki market. Comments aren't going to destroy a business that doesn't rely on one, small, cheap community.
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OK, so Steve can set whoseever ass straight. But of course a lot of people are free to look to other vendors. I think his response was totally out of place, he could have said things without insulting. And he could have avoided losing these customers too, simply denying what was being said in a respectfu manner.
Maybe he has had enought of whingers, if enough people bag his products and service he might just tell Suzuki owners where to take there business.
Then where am I going to get modifed parts for my Vitara.
No one here in Australia want's to know about you if you own a Vitara.
I have brought there skid plates, 3" lift and rockhopper gears.
The lift was a lot more involed then I though it would be but that was a part of the fun in modifing my Vitara.
There is a coulpe of more Calmini products I will order in the future.
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Bullshit. I doubt the largest portion of Calmini's profits are from the Suzuki market. Comments aren't going to destroy a business that doesn't rely on one, small, cheap community.
ok i retract that comment, he could have lost thousand of dollars, not his whole company
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bull shit, he had every right, that comment could have killed his company
Spencer, are you speaking from experience?
Did you actually read what she wrote? Did you then put it into context with the rest of that thread?
Do you honestly think what she wrote would have killed "the largest and best known brand in the world"?
(which is really Google or Coca-Cola, I doubt Calmini makes even the top 1000 brands)
If so, they have a VERY fragile business and you haven't learned much from the short time you have been on this great earth.
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Maybe he has had enought of whingers
Yeah, but she's a paying customer.
You just don't SAY stuff like that about the people that pay your rent. Is Heather Stupid? I don't think so.
It's not like she's a Rocky Road booster, out bashing his stuff, she's running his gear in her rig.
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If you are in business, ANY business, you have to deal with your customers and potential customers with tact and diplomacy. Even if they are whiners that bag on your product or your service. Like I said before, I can see both sides of it and I still say Calmini's response was harsh and not good for business!
(on a side note, do you think Calmini would have supplied you with dimensions of any of their lift components so you could have made your own? Of course not. But then again, it all comes down to treating customers and potential customers with tact and diplomacy... ;)
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i have read the post,
I have been on this planet long enough to know that rumors can ruin somone.
When i hear rumors about local companys around here such as mechanic shops, 4 wheel drive shops and transmission shops, from hearing these rumors i dont go to these places, therefore the companys are loosing buisness, just like what could to happen to calmini's suzuki section if peopel are spouting off rumors about them.
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From what I've seen, most of this current rant about customer service seems to revolve around the gearsets. I've seen the topic about the gearsets beaten to death on a couple different boards now. Yes it's frustrating, but come on! There has to be somewhere else to get them, right?
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Well,
This board and any other board is really a place for sharing information,... rumors or not.
Have you seen the warning thread in the Garage Sale? The one about idaholwb. Isn't that all about rumors too? Maybe rumors, maybe truth, all we can do is really, assume.
And you're right rumors can damage a company, especially small ones, or ones that are vernerable, just like Idaholwb. Maybe he too was just in a 'tight' spot and his reputation was destroyed. Not saying I know what happened, but I too have my own opinion about Idaholwb, and if you want it, I too might give it to you in private.
And I've already said that maybe Heather was 'adding fuel to the fire' and am probably right. Maybe her words were wrong. But I think she honestly believes some if it, otherwise she wouldn't have said it.
Not that it makes it right and I won't go into why I believe what Heather said here in a public forum, but I'll say it again, I think that Steve could have handled it differently.
~Nate
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bull shit, he had every right, that comment could have killed his company
He could have set the record streight without that type of negative imagery towards Heather and Nate. This would have been a Help for his Companies image. Unfortunately I am leaning towards Heathers opionions anyways. Maybe Calmini is making Suzuki products but Does Steve Really care? That is the real question. After reading the posts on Pirate, I would hope he still does. He has been with suzuki for so long it would be ashame if he didn't.
Calmini had been a big sponsor for Gonzookin the last 2 years. This year Steve chose not to because of bad publicity like this. I think Steve is just not fealing respected by us as a comunity anymore. Maybe we shouldn't be complaining so much and start thanking him for some of the great products that they did the original R and D on and have now become the Norm.
So maybe instead of not buying from Calmin maybe we should Call Steve and tell Him Thanks for the great products.
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bashing the company IS a far cry from contacting them with product ideas or pressuring them into making more stuff for zukis... this is probably the fastest way to turn Calmini off of zukis, possibly "burning our bridge" so to speak...
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Eric,
can you please lock this thread, it is getting out of hand. :-/
stu
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Eric,
can you please lock this thread, it is getting out of hand. :-/
stu
I'm not going to lock it but I'd would ask that everybody take a deep breath and think about what is being typed. I would like to ask all to consider being more courteous and gracious with each other.
Thank you, -Eric
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Wow, take a day off from coming in here and look at all I miss. ;D
All I can say after jus spending a half hour reading all the posts and replys both fromthe Pirate and over hear, is simply this. I deal with the general public every day. And If I EVER talked to a customer that way, it would DEFINITELY cost me my job. There really was no reason for those replys.
Second thing, before the Tracker I had an Isuzu Trooper, and being around a lot of other Isuzu owners, I heard a number of complaints about a ver company (Calmini). When I first started looking in on this board and others about Suzukis, it used to be that a lot of people were saying nice things about the company and their products. I've heald back from ever saying anything about them, just because of this, I figured it must just be the Isuzu guys, and that they really must not be all that bad to deal with after all.......Well, my personal opinion has changed, and believe you me, when the time comes that I'm looking to lift my Tracker, (once its paid for) I can tell you in which direction I won't be looking towrds.
That's just no way to treat a good customer, Dave
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Wow, take a day off from coming in here and look at all I miss. ;D ÂÂ
Took the words right out of my mouth ;D
I don't completely agree with the old customer service saying "the customer is always right". Sometimes some customers are just not worth keeping at the end of the day and no matter what you do it will never be good enough but having said that I now know why customer service at Calmini isn't always the best. The corporate culture is set by the boss and when you see a boss respond as has been seen here what do you expect from others in the organisation too. Sometimes though things need to come to a head for a change to occur and hopefully one will. If not, Nature abhors a vacuum and someone else will fill the role as has been seen by other vendors developing products.
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If not, Nature abhors a vacuum and someone else will fill the role as has been seen by other vendors developing products.
For example? Last I checked, CALMINI came out with more new and innovative products than all other "vendors" combined. Hell, they created the Suzuki aftermarket. Without them, no one else would exist. Someone had to make all the parts first before the other guys could copy and slam the originator. To date they are still the only company that actually produces a performance suspension system for the Kicks, not just coils and spacers. Does anyone actually compare the parts that are available or just spout off at the mouth with what they heard from their buddy?
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For example?  Last I checked, CALMINI came out with more new and innovative products than all other "vendors" combined.  Hell, they created the Suzuki aftermarket.  Without them, no one else would exist. Someone had to make all the parts first before the other guys could copy and slam the originator.  To date they are still the only company that actually produces a performance suspension system for the Kicks, not just coils and spacers.  Does anyone actually compare the parts that are available or just spout off at the mouth with what they heard from their buddy? ÂÂ
I don't know the full history of who created what and when and yes I currently have a Calmini 3" suspension on my rig but it is modified as it isn't what I'd call 100% as it comes from them. I have had OME suspension on mine, there has also been Procomp and BDS suspension options I believe, I can buy a SAS kit locally and I have ARB lockers and bars and snorkels and none of its from Calmini. I also have crawler gears (not Calmini) and there are other manufacturers to choose from too (and Calmini wasn't the first to do them). There are OTT's Kickers and Sky's Idler arms and Trail Tough has a rear disc conversion and bodylifts and sliders etc. can be also bought from others. Calmini aren't the be all and end all that some seem to think they are but they do provide options and some things that others don't eg. 5.83 R&P's(OOPS! sorry sometimes ;)) but seriously they do develop products and that is a good thing and we don't want to lose vendors like that but they aren't the only game in town and poor customer service/relations is just bad business practice.
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i have read the post,
I have been on this planet long enough to know that rumors can ruin somone.
When i hear rumors about local companys around here such as mechanic shops, 4 wheel drive shops and transmission shops, from hearing these rumors i dont go to these places, therefore the companys are loosing buisness, just like what could to happen to calmini's suzuki section if peopel are spouting off rumors about them.
i have delt with calmini and their service SUCKS this is a FACT. they LIED to me, this is a FACT. and i will never have a good thing to say about this company EVER !
the repily steve gave on pirat was the same addituide i got whenever i called calmini.
i think if he was really conserned about the suzuki market and his company he would have responded a lot differenty to the whole thread ,and furthermore he should chime in hear and set the record straight .
their are a lot of unhappy people with calmini.
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well h#$l i might as well chim in too ;D
i think everyone already knows how i feel, great products/bad sirvice. my family has owned 3 buisness that did very well, and you never talk that way to a customer. you say, sorry you feel that way, have a nice day, blah blah blah....
but think of this too. if today calmini disapeared and tomorrow you bought a track/kick that you wanted to mod. it would be alot harder for the average zuker to do some stuff. do-able but harder. thats all my 2c. :-/
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WOW! :o I've never ordered from Calmini, the only time I tried they put me on hold for so long I just gave up.
Bashing or not a business owner should never talk to customers in such a manner, especially a lady as nice as Heather. State your opinion, own up to your shortcomings and move on.
A local friend/fabricator is working on my stuff at this moment ;) With an attitude like Steve's and the track record of his company I doubt if he'll ever get any of my money. No offense intended toward anyone, just my opinion.
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i think what steve said to heather and nate is uncalled for, and must be followed up with a heart filled apology.
that being said, i've never had a problem with calmini. my last shippment was a month overdue, but they didn't charge my credit card untill it shipped. the product is of top quality. sometimes in bussiness you can't always meet production deadlines, and the sales staff will say things to buy time. patients is a virtue, when wanting something badly.
i'm not trying to defend steve for the stupid remarks said about others. but i'm not going to condem a company because one of the reps suffers from foot in mouth disease from time to time.
not trying to sound like the voice of reason here but others not directly involved should not do any band wagon jumping.
sam ;)
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I'm a business man myself and all i can say is that you dont have a business without customers and you dont have customers without respect
what steve did is wrong and a appology is in order
the only thing he accomplished is pissing a lot of people off, makes no business scence to me :-/
what does he expect to accomplish with this action?
you dont treat any human being that way customer or not PERIOD
karma will get ya
my .02
jason(never bought from calmini)
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Well, I don't know which is sadder;
Being involed in this topic.
Having gotten everybody else involved in this topic.
Having put people like Eric B and the resources of this website in the middle because of the banner at the top of this page.
Having seen some of the ugliness from Steve, myself and others involved really makes this a crappy thread.
And to top it all off, nothing will have come of it except bad blood, bad feelings, broken trust and a few more well educated people.
:(
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Personally Brian,
I have a few questions for you.  No answer needed.
#1) Do you feel that Heather is 'stupid'?
#2) Do you expect the vendors whom you do business with to talk about their customers, publically I might add, this way?
#3)Do you feel that Heather and I are phoney as a 3 dollar bill?
#4)Again would you like to do business with a company who talks about their customers this way?
Granted it might have been wrong for Heather to 'add fuel to the fire', however she may genuinely feel, may have heard and wanted to express her opinions about Calmini.
For this, about all we can do to genuinely assist in 'solveing the problem', would be for us to ask questions from, and guide the misguided.
#1- No I do not think Heather is stupid. But to rephrase the question to; do I think her comment on pirate was stupid, yes I do. It had little relivance to the thread it is was obviously a cheap shot at continuing a rumor heard on line (or elseware) that had ZERO proof to back it, a 100% false statement that should of nerver been stated.
#2 If I were in his shoes I HOPE I would of handleded it differently, BUT in this situation Heather was no longer a customer, but from the appearance of the post an X customer that jumped right on the Pirate band waggon trying to bash Calmini, right along with the other nedless BS posts in that thread
#3 No I do not feel that you are phony, maybe a bit arrogant, but not phony. You'll have done a great job developing your ride into a one of a kind ride, and I have always respected you'll for that, but if you look back at your last years of postings, you'll are getting arrogant with your posts, and the comment made in that post WAS a phony week ass statement aimed at only stiring up more shit on pirate.
#4 I will continue to do business with Steve and his company as long as they continue to deliver the top notch products they have ALWAYS delivered. As far as the speaking to their customers like that, If I was bashing their company and spreading false rumors about them just to stir up shit, I would expect to hear comments like that (but it should of been done in private) even though it appeared that he was replying to NON-customers or x customers that had jumped on a bitch fest about items they could of easily changed with only TWO phone calls(1 to Calmini to cancel their order and the next to order it somewhere else)
I do feel it was wrong for her to add fuel to the fire, especially in a fight that she had no involvement in, and I do agree that the misslead needs to be informed (WITH FACTS NOT RUMORS and bitchy people that complain on line before they ever voice a problem with the vendor. Every bit of this continuing debate and bitch fest could of been avoided by one person voicing is opinion on Calminis handling of his order and simply cancling the order and buying form one of the many other vendors available for the same parts.
Zig
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I'm just picking up on this incident and all I can say is "too bad". I know Steve K. has a temper, especially when someone is slamming on his company. That thread on the Pirate Peanut Gallery had been going for several days and I think Heather's comments just happened to come at exactly the wrong time. Hopefully this whole thing will blow over.
My experiences with Calmini have always been good.
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Comments aren't going to destroy a business that doesn't rely on one, small, cheap community.
Man you nailed it right there. CHEAP ASS Zuk owners wanting top quality products CHEAP, is exactly what all of this is about. If someone does not want to wait, buy elseware, make your own, or leave it alone.
Zig
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CHEAP ASS Zuk owners
one of my pet peeves
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For every 1 person that complains about a bad order or dealing with a company, how many good dealings do we think has transpired? ALOT. When is the last time you ordered a starter from AutoZone, got it the same day, installed it to find out it worked perfectly, and jumped right on line to complement them on their quick delivery and good product? Probably never, for the majority of us. But as soon as we think we were treated wrong we jump on line and tell everybody all about it.
The fact is we have all had god and bad dealings, made comments that were legit and others that should of never should of been made.
The ONLY reason that Steve should of rephrased that comment is because of the business relationship. If it would of been blows between posters, no body would of ever thought any thing about it.
Inside comment for those who know: Why all this stiring shit with Calmini but never a comment about the three letter delay that ended up in bad parts that is still not fixed:-/? That is the #1 reason I quickly replied how I did.
Zig
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on Today at 9:41pm, Zukipilot wrote:
CHEAP ASS Zuk owners
one of my pet peeves
I wish it was cheap
Okay, Heres my thoughts.
1) Steve still owes Heather and Nate an apoligie no matter what.
2) I must be of the lucky few that got everything in a timely fashion except for the Swing-A-way Rear bumper.
3)Everytime I bought something, I got a good response
4) If I had a problem, ?.  ( I have no real answer)Lucky for me I didn't have any problems I couldn't solve myself and the help from here. But I have gotten grief from them b-4 (customer service class couldn't hurt)
5)The stiffer than needed front springs were actually a forethought on their (calmini) part.  Many Lift companys will sell you a lift and when you put your winch bumper and winch on, it would sag. Calminis didn't.
6) I have bought dang near everything that Calmini has offered for Kicks,cause thats where thestuff was at I needed.
7)I just don't know.
     I spent an hour+ bouncing between the 2 sites (One I never visit, It's not a Home, It's an orphanage with a bunch of red headed step children) (no offense intended)
Steve still owes Heather and Nate an apoligie no matter what.
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#1- No I do not think Heather is stupid. But to rephrase the question to; do I think her comment on pirate was stupid, yes I do. It had little relivance to the thread it is was obviously a cheap shot at continuing a rumor heard on line (or elseware) that had ZERO proof to back it, a 100% false statement that should of nerver been stated.
Well, is proof really necessary? How about some general observations, she's seen. And maybe others have experienced.
Little/few new/extreme Calmini products for the newer Suzuki stuff such as XL7s/GVs etc. (The SAS kit got shelved, at the same time the Nissans got one, remember...)
I think that She see's that the existing Suzuki stuff isn't being produced with any level of priority. This can be see by all of the angry posters about late/missed shipments for products across their entire Suzuki line.
She sees that the Nissan boards are reporting that they gettig great delivery times on their stuff.
These are all things which all makes sense and points to lesser comitment from Calmini on Suzuki products
And to top off the most recent event with the 5.83 gears, all I can really say is when he (Steve) rolls out with a new supply of 5.83 gears, the proof will be in the puddin as they say.
So maybe there is to some truth behind what she has observed, said and wrote. I and many others don't blame her for it. (maybe she's the one who should be praised for saying things nobody else has had the guts to say)
#2 If I were in his shoes I HOPE I would of handleded it differently, BUT in this situation Heather was no longer a customer, but from the appearance of the post an X customer that jumped right on the Pirate band waggon trying to bash Calmini, right along with the other nedless BS posts in that thread
How can you say she's not a customer. She has calmini products in her truck, she plans on buying more, she even wears his Calmini sticker on her truck, like a badge on her shoulder.
#3 No I do not feel that you are phony, maybe a bit arrogant, but not phony. You'll have done a great job developing your ride into a one of a kind ride, and I have always respected you'll for that, but if you look back at your last years of postings, you'll are getting arrogant with your posts, and the comment made in that post WAS a phony week ass statement aimed at only stiring up more shit on pirate.
"if you look back at last years of postings, you'll are getting arrogant with your posts"
This almost sounds like name calling itself.
Maybe what you are reading is confidence, not necessarily arrogance. Maybe "I've been there, done that" and have little time to 'nicely' explain things as I see them. What ever the reason, this type of comment certainly makes me more aware of my 'tone' which I think I've kept in pretty good check all considering.
#4 I will continue to do business with Steve and his company as long as they continue to deliver the top notch products they have ALWAYS delivered. As far as the speaking to their customers like that, If I was bashing their company and spreading false rumors about them just to stir up shit, I would expect to hear comments like that (but it should of been done in private) even though it appeared that he was replying to NON-customers or x customers that had jumped on a bitch fest about items they could of easily changed with only TWO phone calls(1 to Calmini to cancel their order and the next to order it somewhere else)
I know what I'm getting into when I order products from Calmini. If I need something at a given time, I either know its going to happen or not. I'm not bitching about their lack of responsiveness. I'm bitching about how they are treating their former/current/potential customers.
We can agree or disagree on weather what Heather said was right or wrong. I really don't think thats an issue for me. What bothers me is what Steve said in return.
I do feel it was wrong for her to add fuel to the fire, especially in a fight that she had no involvement in, and I do agree that the misslead needs to be informed (WITH FACTS NOT RUMORS and bitchy people that complain on line before they ever voice a problem with the vendor. Every bit of this continuing debate and bitch fest could of been avoided by one person voicing is opinion on Calminis handling of his order and simply cancling the order and buying form one of the many other vendors available for the same parts.
Zig
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Rumors/facts/myths, what ever the case may be.
Heather knows it, I know it, and I know that others feel the same way.
It appears that Suzukis are low priority for Calmini.
It was all the talk in the mornings at City Market in Moab this past spring. The Suzuki market is small for Calmini.
From slow/late orders, poor estimates on delivery/ship dates, not much new product development. All kind of makes it look like Suzukis are low on the list. Besides it really doesn't make much sense for them to continue to put much stock in it. Suzuki's slice in the sport ute market is tiny.
But all of this points to lesser comitment from Calmini on Suzuki products. If you can't see it, sense it, read about it or haven't heard other people talking about it. Don't blame her for "Spreading Rumors". Like I said, I honestly believe she said what she said for a reason besides just spreading rumors.
Unfortunately her expressing this very founded opinion is what has caused this backlash.
And it could have all been resolved by a more civilized reply.
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Here is my 2cents......
Heather & Nate have been very close friends to us, for a number of years. Heather and Nate have never ever tried to hurt anybody intentionally. From what I read, Heather used her first amendment right and only stated her opinion.... For those of you who read the 4+ pages of the forum, I believe that Heather did not post very much to begin with. I did not see where Heather's statements could have been preceeved as slander.
What I do not understand, is Why did Steve single out Heather, when there were so many more people that actually made some pretty rude remarks. I am sure that Steve has Heather's number, and he could have called her talked to her in person, instead of putting his companies reputation on the line.
Anytime that popular icons/business deal with the public, there is always going to be someone who is unsatisfied with the outcome. After all look at Michael Jackson.... he has been labeled as a child molester and he is still making money and has numberous fans. (We feel that he is in the wrong, but that is our opinion.)
Point is that there is always gonna be mistakes, but that doesn't mean singleing out one person for their opinion and publicly humilating them is very good business public realtions.
(makes me think twice about the vendor). Unless it is all true ;)
Maybe that is why he did single her out??? ???
And 92kick...... You are one of the biggest hypocrits.... If that is how you treat your friends, then you are nobody that I would do business with!
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And 92kick...... You are one of the biggest hypocrits.... If that is how you treat your friends, then you are nobody that I would do business with!
umm what? how do u think so?
just because i voice my oppinion?
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"i would have chewed her ass out even more then what he did, if someone was bad mouthing my company"
(your words, not mine)
If this is how you would run your business, I say no Thanks!!!  If you read the forum again, you will see that she did not bad mouth them, but thought that they were more interested in other business.  But you didn't catch that either, hugh?
That is all I have to say about the subject.
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There needs to be more "spin" in Steve's
reply, he could have said, and singled out
Heather, yet not been so harsh, something
like, Heather, that is not true, we still intend
on supporting the Suzuki market, and .........
Instead it came across harsh and rude, mind
you if you have ever had a meeting with steve,
he comes across harsh, he doesn't seem to take
as much time to listen and reply, I think that's
just his personality, not that it's a good customer
service personality, but it's a good boss personality,
gets things done and moving, more thru fear or
threat than motivation.
I've known people that are like that, and most
don't even think they are rubbing people the
wrong way, so try not to take offence, even if
there is an offensive word written
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 If all you guys who buy from Calmini, expecting to be waiting for the parts, know you're going to be waiting for the parts, why doesn't Calmini know this?  Instead they give false delivery dates, over and over again as was the original complaint.  Many Calmini customers who complain about the late shipments WOULD have bought from other vendors if Calmini would have been up front with them about expected delays from the beginning. Apparently, its all part of Calmini's style of business.
  Man, that Steve guy needs some anger management training!  Probably along with a few of us!  Seems like its all been said and its only getting uglier the longer this thread goes on (now that I've said my piece  ;)).  I see this whole thread as hurting not just Calmini but our whole community.  Bad, bad karma.  See, its even sucked me in.  :-/
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Natebert, I am with you two when it comes to what Steve said in reply to Heather's response. But You have to understand that her comments can be interpreted as slander. Steve may not be focusing 100% of his efforts in Suzuki, big phuking deal, I can get the numbers on Suzuki's sold compared to Nissan. Suzuki's aren't the #1 selling truck in the world and if Steve want's to put less focus on new products for other platforms that his business. You both may be right if Calmini isn't building any new parts for the GV but maybe it isn't the highest priority for Calmini at this moment.
Again, Calmini customer service needs work, but it's his business so if he says he's not pulling out of Suzuki, then he's not.
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so if he says he's not pulling out of Suzuki, then he's not.
until all the zuki parts actually instock leave the shelves.
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Natebert, I am with you two when it comes to what Steve said in reply to Heather's response. But You have to understand that her comments can be interpreted as slander. Steve may not be focusing 100% of his efforts in Suzuki, big phuking deal, I can get the numbers on Suzuki's sold compared to Nissan. Suzuki's aren't the #1 selling truck in the world and if Steve want's to put less focus on new products for other platforms that his business. You both may be right if Calmini isn't building any new parts for the GV but maybe it isn't the highest priority for Calmini at this moment.
Again, Calmini customer service needs work, but it's his business so if he says he's not pulling out of Suzuki, then he's not.
Thanks for the very cool response.
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Thanks for the very cool response.
Good, I thought I was going to start a flame fest with that! ;D
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;)
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Group hug ?? ;D
Kiss and make up ?? :-*
Cwkick
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This woman lied. Her statement is libelous. She's either stupid as I originally stated or so unbelievably starved for the attention and acceptance that she thinks she'll receive here by repeating what is now "something she heard" - is sick at best. Not only is this woman not going to recieve an apology from this company or from me, she needs to retract her statement. I don't care what her intentions are/were. She can post them in her retraction. But I'm going to say it again. Don't lie here, and you won't hear from me here. Here's the deal now. The lieing about our company here is over. I am prepared, no matter how long it takes, to go nose to nose, line by line, with everyone here that has decided that this is their business to talk about. We've been in business 26 years, and we've done that with great products and great service. We stand behind our products. If you have a complaint, it will be either proven or disproven, and we pledge to fix ANY legitimate issue.
Steve Kramer
CALMINI Products Inc.
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Lets go over it line by line.
So she said this:
"From what I can gather, what I've seen and from Steve's own comments."
This means from all of the information she's collected.
"I'm pretty sure calmini's falling back (pulling out) from Suzuki all together."
She thinks that you're leaving the market.
"Since Suzuki's not really releasing any new models that he's interested in."
Canning the kick SAS kit, removing some products from your offering, missed delivery dates and poor customer service.
"I don't think he cares anymore"
This is an opinion of hers. Not libel.
"Nissan's his new cash cow"
It's obvious you've got to be making more money from Nissans and thusly relying more of your business on your Nissan product line.
"I'm not sure who makes the tcase gears, but I do know that any ring and pinions are made from Richmond gear, not in house."
We recieved our Calmini t-case gears which looked clearly like they were made by Richmond gear.
"But I don't think Richmond's going to be making any more suzuki gears (such as 5.83's) for Calmini anymore."
5.83 are temporarily unavailable, other peoples calls to Calmini and Richmond seem to have painted this picture pretty clearly.
"Anyway...
Wean off of Calmini and make your own crap, or buy from Trailtough. "
Pretty good advice. We had to resort to making our own.
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There we have it, line by line. "Toe-to-Toe"
Call me stupid, but this makes pretty good sense to me.
I don't see anything libelous.
Doesn't look like she's out looking for attention.
And certainly not stupid.
~Nate
I'll stop now.
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I agree with cwkick.........group hug
this topic needs to end nowway to much ugly going on
jason
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This woman lied. Her statement is libelous. She's either stupid as I originally stated or so unbelievably starved for the attention and acceptance that she thinks she'll receive here by repeating what is now "something she heard" - is sick at best. Not only is this woman not going to recieve an apology from this company or from me, she needs to retract her statement. I don't care what her intentions are/were. She can post them in her retraction. But I'm going to say it again. Don't lie here, and you won't hear from me here. Here's the deal now. The lieing about our company here is over. I am prepared, no matter how long it takes, to go nose to nose, line by line, with everyone here that has decided that this is their business to talk about. We've been in business 26 years, and we've done that with great products and great service. We stand behind our products. If you have a complaint, it will be either proven or disproven, and we pledge to fix ANY legitimate issue.
Steve Kramer
CALMINI Products Inc.
Steve,
am sorry that this has happened. I am very good friends with Tim Walters and friends too with Kerry Wittig. I have heard the mp3 that Kerry has and have followed this thread. I have stuck up for your Company too. I spoke with Tim last week and he and I discussed Gon Zookin this year and your stand point and I feel ashamed for the suzuki comuunity on the web as "Tim feels" you see it. I am very sorry. Please feel free to call me any time you would like an ear to listen.
Jeff Johnson
570-945-7576
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This woman lied. Her statement is libelous. She's either stupid as I originally stated or so unbelievably starved for the attention and acceptance that she thinks she'll receive here by repeating what is now "something she heard" - is sick at best. Not only is this woman not going to recieve an apology from this company or from me, she needs to retract her statement. I don't care what her intentions are/were. She can post them in her retraction. But I'm going to say it again. Don't lie here, and you won't hear from me here. Here's the deal now. The lieing about our company here is over. I am prepared, no matter how long it takes, to go nose to nose, line by line, with everyone here that has decided that this is their business to talk about. We've been in business 26 years, and we've done that with great products and great service. We stand behind our products. If you have a complaint, it will be either proven or disproven, and we pledge to fix ANY legitimate issue.
Steve Kramer
CALMINI Products Inc.
Steve, I am a customer of yours and am ashamed at what you are saying here. You have fallen into the interweb trap of replying to rumors and inuendo with harsh comments that paint your company in a bad light.
You need to take the high road and appologize. Heather may have started a rumor of you leaving the Suzuki market (big deal ::) ) but you have outright called someone stupid and insulted them. what you have said is more slanderous than her comments.
As a person that is patiently waiting for my kick lift kit I sure hope you don't treat all your customers like this. If there was another alternative for a well made lift kit I would be ordering from them.
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We stand behind our products. If you have a complaint, it will be either proven or disproven, and we pledge to fix ANY legitimate issue.
Steve Kramer
CALMINI Products Inc.
My experences with Calmini.
I have been using Calmini products for 6 yrs now and I have to say that any time that I have had any issues they where always taken care of with one or two phone calls. I have plans to build a kicker up in the next year or two and have no doubts that I will happily be using Calmini parts.
Steve's words may have been harsh but you build a company from the ground up that you are proud of and see how it feels to have people rip on it. Especially if you have just helped them or a group of them out only to find out they are talk sh!t about your stuff. I would bet you would be pissed too.
George W. Laubin
A happy Calmini consumer
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Steve's words may have been harsh but you build a company from the ground up that you are proud of and see how it feels to have people rip on it. Especially if you have just helped them or a group of them out only to find out they are talk sh!t about your stuff. I would bet you would be pissed too.
I have to agree with you!
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Ok, I thought I would add my .02 just like everyone else. Here is how I see things.
While spreading rumors is not a good thing to do if you have no basis on which to stand, I feel that Heather has at least some ground to stand on with her comments. She has spent what I would call a considerable amount of money on Calmini products, and it is also fairly clear to see why someone would think that the Suzuki market would be worth pulling out from a large perspective. Suzuki is obviously not making anything, and hasn't for some time, that would warrant hard-core off-roading IMO, so there is no new market. When you add that with the fact that these trucks aren’t' getting any newer, so the market will eventually shrink, one could reasonably see why you would want to pull out.
While perhaps part of her statements could have been left off, or perhaps worded slightly different, I don’t think it warranted the response she received. The response was handled COMPLETELY wrong. By going into a name bashing routine by someone that had negative comments ONLY PROVES THEIR POINT MORE.
There have been several people on here that have said his response was completely reasonable. I really fail to see the logic in this; forums are a public setting that hundreds if not thousands of people can see. Move this scenario to another setting, let's say you are up on stage demonstrating you product, a person expresses their opinion in the crowd, you stop the demonstration to ask them if they are stupid, bash their character, their background in an extremely childish manner all while still on microphone in front of thousands of people. How many people do you think are going to walk out on you, and with good reason at that? The general thought would be "These people are |removethispart|@ssholes, screw this". This is no different. This is a customer that has spent considerable amounts of money that expressed their opinion or what they believe to be the truth that very few know at all, I wouldn't know if she was a credible source of truth, sure I have seen her on the forums and everything she has said in the past has been legitimate so I have a basis for believing her, but take the handful of people that said they had never heard of Calmini that were new to the game that could easily brush off what she had said, but now that YOU publicly bash and degrade her, YOUR name is tied to Calmini, YOU are the one that has damaged getting any future or further business with these people, not her. Myself personally I have never even heard of pirate4x4 and would have never seen the comment if you had not replied in the manner you did. In fact it wasn't until your response that the general "mass" in the post say they would not purchase anything from you, and then to come back a second time and not only not apologize for flying off the handle but to bash yet again...it is a sad day in the consumer world when an owner of a business thinks that is anywhere near reasonable.
An appropriate response would have been something as follows:
"I am sorry you feel that way, if there is anything we can do to help you or mend our relationships with our customers we will do everything we can. Let me assure you that Calmini has no intention of getting out of the Suzuki game, and we are striving to come up with new innovative products daily and working diligently on catching up with the backorder of products we currently have. Please accept our apologies for any problems this may have caused. If you have any questions please contact me directly at ______ "
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(Sorry, my post was two long so it is two part)
I have only ordered one thing from Calmini before a long time ago and my personal experience wasn't that great, as well as I have heard from other people that have ordered, and recently it seems everybody is having more problems with ship dates, and actually getting products.  I ordered a 3" body lift, when I ordered they said it would be 2-3 weeks....fine...it was told before, so I knew how long I had to wait. My card was charged and I didn't see the product in 2-3 weeks.  After several months of calling and getting new ship dates I finally got my order, which I think I had canceled two weeks prior to that and was waiting on a refund and was in the process of making my own lift.  The kit was less than stellar anyway, bolts weren't long enough, brackets didn't fit quite correctly, I ended up fabricating half of it anyway.  Granted I know you can't take into account every model made and maybe there were differences, Suzukis were a new seemingly small field unlike jeeps or Z71 kits which I would expect to fit exactly.  I just brushed it off, and knew that if I ordered anything from them in the future it would be like that movie The Money Pit, "How long, About two weeks...." (If you haven't seen the movie that will make no sense)
With that said I have heard many people proclaim the quality of Calmini products, and let's face it they really make the only top notch parts on the market for these trucks, and I am positive that if the people that ordered parts got an honest expected date that wasn't moved every month for 6 months they would be ok with that because they wouldn’t' get excited over "new parts syndrome", the can't sleep anticipation of waiting for new toys every month only to be let down.  Customer Service is the life of any business. Sure there are going to be one or two that just won't be happy, but there seem to be more than a few, and you don't publicly bash them.  Its like fist fighting someone with diarrhea, win or lose you end up with sh!t all over you.  The easiest way to do with a load of unhappy customers is to improve the service you giving them, catch up on orders and do what you can to get orders out, maybe even work ahead on parts to keep in stock in case there is a rush...just a thought.
Sure Calmini makes a great product, sure you are going to get mad if someone says otherwise, sure Steve might be a great guy, but I was appalled at the lack of professionalism and dignity that he presented in responding to Heathers comments. Also as far as Nate being mad about the attack on his wife….would anyone here react differently if the same was said about their wife/gf?  I hope not, if so that is just sad on your part if you let the one you love be attacked without saying anything.
So what did we learn?  The comment probably shouldn’t have been made, Steve shouldn’t have responded in the manner he did.  There lesson learned, everyone hug and go outside and play! :D
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This woman lied. Her statement is libelous. She's either stupid as I originally stated or so unbelievably starved for the attention and acceptance that she thinks she'll receive here by repeating what is now "something she heard" - is sick at best. Not only is this woman not going to recieve an apology from this company or from me, she needs to retract her statement. I don't care what her intentions are/were. She can post them in her retraction. But I'm going to say it again. Don't lie here, and you won't hear from me here. Here's the deal now. The lieing about our company here is over. I am prepared, no matter how long it takes, to go nose to nose, line by line, with everyone here that has decided that this is their business to talk about. We've been in business 26 years, and we've done that with great products and great service. We stand behind our products. If you have a complaint, it will be either proven or disproven, and we pledge to fix ANY legitimate issue.
Steve Kramer
CALMINI Products Inc.
Im with you 100% i woudl do the same damn thing, u spent many years obviously building your company.
Good for You
PS. i kinda like yer cut the crap attitude, and get right to buisness, no pussy footin around any subjects
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This woman lied. Her statement is libelous. She's either stupid as I originally stated or so unbelievably starved for the attention and acceptance that she thinks she'll receive here by repeating what is now "something she heard" - is sick at best. Not only is this woman not going to recieve an apology from this company or from me, she needs to retract her statement. I don't care what her intentions are/were. She can post them in her retraction. But I'm going to say it again. Don't lie here, and you won't hear from me here. Here's the deal now. The lieing about our company here is over. I am prepared, no matter how long it takes, to go nose to nose, line by line, with everyone here that has decided that this is their business to talk about. We've been in business 26 years, and we've done that with great products and great service. We stand behind our products. If you have a complaint, it will be either proven or disproven, and we pledge to fix ANY legitimate issue.
Steve Kramer
CALMINI Products Inc.
I disagree with the lieing. Since when was an opinion a lie?
This post shall probably polarize us even more, people who think your response was totally wrong, no matter you are Steve from Calmini or whoever else. This is a matter of someone insulting some else.
If this person happens to be the owner of a company, I would (and will) stay clear from it.
You can say whatever you want, as can we.
By the way, with the building from ground uo thing... Look around! I'd say about 90% of companies are built from the ground up (ie, not having a big amount of money to start with). I have NEVER seen this type of response from an owner. Not only one response (OK, maybe it was in a moment of anger), but will continue to respond that way. So this is how Calmini treats people. Definitely, I will stay clear.
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Steve's words may have been harsh but you build a company from the ground up that you are proud of and see how it feels to have people rip on it.  Especially if
did Steve start Calmini? i heard differently.
stu
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On a more positive note........I've never seen a topic gain 7 pages of responses in only 2 days!!!!! ;D ;D ;D
Sorry, just trying to lighten things up in here a little.
And Steve from Calmini, you really do owe Heather a public apology for your rude behavior. :-X :-X :-X
Dave
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Sorry, just trying to lighten things up in here a little.
You shouldn't be sorry... if we don't keep a light attitude around here, it's gonna start becoming more and more like Pirate, which isn't a good thing :(
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Opinions are like nostrils, everybody's got 2. ;) I might be a po' white southern boy but calling a woman stupid ain't right, no matter how you slice it.
I think it's time for a group hug and just let this one go. ;D
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Ok, your right, alright everybody....GROUP HUG!!!!!! ;D ;D ;D
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[url]http://www.pirate4x4.com/forum/showthread.php?t=365936[/url]
Read the second page.
I'm sorry to all I may have offended with any bad words about Calmini.
But the reply given by Steve really hurts. I'm sorry to have linked this here, but I felt my online friends needed to see it.
I believe that Heather has already apologized and still nobody has listened to what she said.
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so i want to know nate what did you do to be called as fake as a 3 dollar bill. i dont remember you even posting until you were standing up for heather. so you could sue steve but i dont think you want to own calmini now. ;)
thats how i look at the toe to toe line by line
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Sorry, just trying to lighten things up in here a little.
thank you, thank you thank you!!!
as one who has done my share of bashing, either rightly or wrongly, and regreted the general mood and feeling it left............
can this thread END? please! ???
this site is about sharing info about our ideas and our rides in a helpful positive way, isnt it? all this leaves me with a bad taste in my mouth and kills my motovation to work on my ride. :-[
i am done reading this thread, for good, anybody else?
Heather/Steve, agree to disagree and go your seperate ways. end of story.
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Well , Well.
It would appear that both parties were in the wrong.
Team: Be careful about what you post.
Look before you leap!
Think before you comment!
Both parties seem like nice enough people so how about a wee kiss and a cuddle to make up.
It certainly is good to see so many people actually care. Fellow ZUKI fans - lets just get on with it and share more constructive posts. This will all blow over time.
ZeusZuk
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I really have nothing to say, i just wanted to post on the fastest growing thread in zukiworld history :P
i think when i get my 3" cal ninny lift im going to powder coat it orange like that turkish knock-off
http://www.4xfourart.com/eng_vitara.asp
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Ok, your right, alright everybody....GROUP HUG!!!!!! ;D ;D ;D
Group Hug
No Family is perfect
We do the best with what we have
Customers should be treated with respect cause without them, companys are nowhere.
Opinions are just that, Opinions
If one is wrong, expain why, Nicely
And I agree with a group Hug
Calmin does build great products, sometimes shipping is just slower than we would like/wish for.
sometimes much too slow.
Waiting for new and improved toys is a killer.
so the start of all this was really over shipping (except for the poor guy that only got 1/2 a set of gears)
and then snowballed into name calling.
Steve, You should be bigger than this.
Noone ever said your stuff was bad. It's not.
I have spent WAY more than others and less than some.
I still have a C.C. bill to prove it.
So please.everybody, When you see a Zook Member, give them a hug, and if you catch Steve, Hug him anyways.
We all Can get along.
When I get my 4dr done. I'm going to Idaho.
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Opinions are like nostrils, everybody's got 2. ;) I might be a po' white southern boy but calling a woman stupid ain't right, no matter how you slice it.
I think it's time for a group hug and just let this one go. ;D
Heather, this is why boys don't let girls in their culb house ;D Easy there Three Dollar Nate, just kidding. ;) Heather, my wife remembers speaking with you at Chicken Corners. She liked you right off...
I agree with my TN cousin. As a Georgia born , California transplanted, white boy I know for a fact that no real man ever loses anything by apologizing to a lady...He can only gain in the eyes of other men. The lady's virtue should be made whole, so that Her Man can stand down from her defense.
Steve I know that you are bigger than this. When first we met we talked long about honesty, integrity and how the world today has forgotten everything that old school taught us. That was the day you sold me the VIT
In Moab I noticed that you looked really worn out and I told you so. I suggested that you should hire an energetic youngster to run the shop, so you could play more. I think if you had been under less stress a few days ago, this thread wouldn't even exist.
I hope to see you both on the trail grinning from ear to ear....I am done with this thread...Gary
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It's statements like this from Calmini as to why I don't come to Zukiworld that often, especially after having Steve Kramer personally call me up in the past asking me to delete any comments I have made about Calmini and their cruddy Customer Service. And because ZukiWorld is backed by such an ass hole vendor such as that. No longer will I do such a thing especially now after these comments from a different BBS:
How is it that telling you the truth about estimated ship dates and not charging your credit before we ship the parts poor customer service? You ordered these gears on the 11th of May, there's 36 people that ordered ahead of you that were told the same info as you were, why aren't they bitching like you? Answer: because they understood what they were told! What would we possibly gain from not shipping you the gear kit if we had it in stock? We sell 10x anybody else on these items, and that's why the quality is the best, and the price is unmatched. If you called here on the 10th and were told that the ship date was moving out to the 21st or 22nd, I guarantee it was with an apology from the salesman. If you don't want the best product, cancel the order, but don't come on here and lie about whay you were told.
__________________
Steve Kramer
CALMINI Products Inc
Heather, where do people as stupid as you come from? "Pulling Out" of Suzuki parts?, not a chance. We are the largest and best known brand in the world and have no intention of backing off. Do a web search, you'll find us in more countries than any other maker. So I showed up at the Moab run driving a Nissan, and that means we're not doing Suzuki parts anymore? You need to get a life, and stop making false statements about mine. You know, you and your husband are as phony as a 3 dollar bill. You'll smile and make nice and come on my company sponsored runs, take the free t-shirt, eat the food etc. But then you'll turn around and pile on. You've never gotten anything but great product from us.
__________________
Steve Kramer
CALMINI Products Inc
So flame on Calmini as you have just sunk your ship, and the others that you support will go down with you.
IN MY OWN WORDS F*CK OFF STEVE KRAMER !
And the thousands of dollars I have sent you in the past along with the heartache and pains your company has given me in the past, No longer do I support such an outfit. This is probably my last post here since I will be booted off but I don't give a hoot after a response given from Calmini as a whole.
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When I get my 4dr done. I'm going to Idaho.
WHOOOHOOO!!! CAN'T WAIT TILL YOU
GET 'R DONE!! ;D
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wow, ok .everyone has their own opinions ,and mine is that steve is an a$$ hole . no matter how good his products are ,his additude and diplomacy suck!
i have no problem with anyone voicing an opinion ,as long as their not rude about it and not acting like school children,and calling each other names .
this as far as i know still a (free)country,and we still have freedom of speech ,not shur about this board ,guess well see.
and i do understand how busy a company like calmini can be. but its a prediction they wont be as busy now !
honisty ,and respect, and if not respect at least honisty.
i know sometimes people make mistakes . but when you order somthing and the company you ordered it from says it will be their in 2 weeks ,knowing that (or at least they should)its not in stock ,or even made yet. and their is no way it will be at your door in 2 weeks ,isnt that a lie? the way i was brought up it is .
i could deal with a company saying "im sorry sir but we are out of stock at this time and have no idea when well be getting any " so a company tells you 2 weeks , 2 1/2 goes buy ,so you call them , they say 2 weeks , meanwhile your rig was torn down at the week and 1/2 mark so you could start installing parts as soon as you got the package. and when 8 weeks rolls around and their still telling you 2 weeks and not even offering an apology and getting rude well to me thats not good business .
so steve if you cant be polite be honist. if you cant be honist be polite . just a sugestion.
and 92sidekick4x4 i have no respect for you now.
in my opinion you are a backwoods hillbilly pig.
you never treat a woman like that. what would your mother think ? and would you let someone talk to your mother or wife or girlfriend that way ? i would hope not ,no matter what the cirmstances !
and too all others i would agree grupe hug . i love the zook comunity and have spent countless hours here. so no hard feelings
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and i do understand how busy a company like calmini can be. but its a prediction they wont be as busy now !
I doubt this will happen from all of this. I will still consider buying from Calmini even though I don't agree with Steve's comments towards Heather.
If This is mostly over R & P, and Calmini gets them from Richmond, has anyone stoped to think maybe Calmini is waiting on and getting false dates from them? I know this happens from my own line of work, waiting on other vendors can be stressful, and can turn a person into a sh!t tornado.
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AND NOW!!!!! TODAYS HIGHLIGHT OF THE DAY!!!!!!!!!
8 PAGES!!!!! ;D ;D ;D ;D
Still just trying to brighten things up in here.
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.......is mostly over R & P, and Calmini gets them from Richmond, has anyone stoped to think maybe Calmini is waiting on and getting false dates from them? ......
According to Richmond, Calmini haven't placed any purchase orders them for the gears.
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I'M NOT SAYING IT WAS RIGHT BUT, MAYBE HE WAS HAVING A BAD DAY. CHECK THERE WEBSITE HE JUST HAD HIS DAD PASS AWAY. I KNOW HOW I FELT WHEN I LOST MY DAD 8 YEARS AGO.
ROSS
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Well, is proof really necessary? Yea it is needed How about some general observations, she's seenassumptions.  And maybe others have experiencedmaybe stated it perfectly.
Little/few  new/extreme Calmini products for the newer Suzuki stuff such as XL7s/GVs etc. Few are building them like people are the Nissans, so yea nissans stuff will be produced first (The SAS kit got shelved, at the same time the Nissans got one, remember...)Yea I remember, do you remember damn near everyone on the Zuki BBS's bitching because it cost to much, why go to the next level and produce something when all you hear is it's to expensive from the tight wad Zuk owners (when the entire kit was estimated to be released fir LESS THAN a Dynatrack D-44
I think that She see's that the existing Suzuki stuff isn't being produced with any level of priority.  This can be see by all of the angry posters about late/missed shipments for products across their entire Suzuki line. ÂÂ
She sees that the Nissan boards are reporting that they gettig great delivery times on their stuff. ÂÂ
These are all things which all makes sense and points to lesser comitment from Calmini on Suzuki products
None of the above gives any one the right to either start OR continue the rumor she stated on pirate
And to top off the most recent event with the 5.83 gears, all I can really say is when he (Steve) rolls out with a new supply of 5.83 gears, the proof will be in the puddin as they say.That is something that started out as RICHMOND not Calmini but all the btching turned it into Calmini and yea mark this thread because the proof will be there
So maybe there is to some truth behind what she has observed, said and wrote.  I and many others don't blame her for it.  (maybe she's the one who should be praised for saying things nobody else has had the guts to say)Praised for stiring up shit in a thread where her comments were made to do just that, stir up more shit, THEN on top of that bring her pirate bashing bullshit here, there is NOTHING TO BE PRAISED ABOUT THERE, leave it at pirate where they like bullshit like that
ÂÂ
How can you say she's not a customer.  She has calmini products in her truck, she plans on buying more, she even wears his Calmini sticker on her truck, like a badge on her shoulder.I said appeared to be an X- customer from her statement, and how could/would she have plans if they were bailing on the Zuk market like she stated?
"if you look back at last years of postings, you'll are getting arrogant with your posts"
This almost sounds like name calling itself.
Maybe what you are reading is confidence, not necessarily arrogance.  Maybe "I've been there, done that" and have little time to 'nicely' explain things as I see them.  What ever the reason, this type of comment certainly makes me more aware of my 'tone' which I think I've kept in pretty good check all considering.
No name calling intended there, where is there confidence in bashing one of our (Zuk owners) best longest standing suppliers of aftermarket parts, NOWHERE. that is the arrogance I was speaking of
I know what I'm getting into when I order products from Calmini.  If I need something at a given time, I either know its going to happen or not.  I'm not bitching about their lack of responsiveness.  I'm bitching about how they are treating their former/current/potential customers.
We can agree or disagree on weather what Heather said was right or wrong.  I really don't think thats an issue for me.  What bothers me is what Steve said in return.
I agree that the reply should of ben handled differently, but I also stated that if that comment was directed towards my company and work, coming form a "loyal customer" I would of been pissed off too. I would of been even more pisssed off when it was maed in a thread that she had no part of, blurted out assumptions that could of been for nothing but trying to bash/hurt their business, then bring the BS over here
Zig
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Group hug ??  ;D
Kiss and make up ??  :-*
Cwkick
:-* :)
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  AND NOW!!!!!  TODAYS HIGHLIGHT OF THE DAY!!!!!!!!!
  8 PAGES!!!!! ;D ;D ;D ;D
  Still just trying to brighten things up in here.
;D
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Hey , why aren't the Kissy faces working :-/ :P :-* ???
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:-*They are :-*
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:-* :-* :-*
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:-* :-* :-*
Right back at ya
:-* :-* :-* :-*
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.
Have you seen the warning thread in the Garage Sale?  The one about idaholwb.  Isn't that all about rumors too?  Maybe rumors, maybe truth, all we can do is really, assume.  ~Nate
Nate, DONT EVEN GO THERE!!!!!!!!!!!!!! That is my direct post to protect the Z-World Members AFTER AND ONLY AFTER talking to the people that made the claims, IDAHOLWB and even spole to people that live in the same area, had delt with them before and was unhappy with their results. I even had one of his close 'friends' and neighbors contact me asking me to get al fellow Z-World member NOT TO DO BUSINESS WITH HIM after their bad experiance.  MUCH RESEARCH AND FACT GATHERING WAS DONE BEFORE I MADE THAT POST!!!!!!!!! IDAHOLWB personally contacted me to make sure I was not one of the people he failed to felive promised goods too (after cashing their checks)
This would be a perfect place for me to insert a comment like directed towards Heather, but place it towards you BUT I'm not gonna do it. You know GOD DAMN WELL there is nothing slanderous or rumorous about my post and dealing with him.
That was a low blow and insulting as hell!!!!!!!!!! >:(
Zig
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Brian,
My comment wasn't meant to be insulting towards you or to anybody. I appologize if you took offense to it. I'm being honest about that. As a matter of fact I forgot that you put it together until after I re-read it, and the associated links.
But I was trying to make a point that I was agreeing with you in stating that posts CAN be damaging to business.
I know much about IdahoLWB and have spoken with lots of people on this board and to people in my own town about him too. (Especialy since he lives in my community)
I also understand the intent of the post about IdahoLWB, but it could almost be construed as a post to the general public with intent to damage, further the reputation of a small outfit. As there are those on and off this board who have had good experiences with dealing with IdahoLWB too.
I guess this brings up the question as to who's place is it to say anything about him except for the people who've had those experiences.
You might think this is a stretch, but it sounds relatively similiar to the situation we are all going through here about Calmini. Some people have good experiences and some bad and all of those people have the right to speak their mind and NOT be rediculed about it.
Fortunately, we all have the opportunity to believe as we wish, and we are to respect the opinions of others, even if we don't agree.
To me, to get nasty about other peoples opinions is where it crosses the line and I apologize to you and to anybody else whom I may have offended by my words.
I guess we should all really try to follow Erics advice on posting
"Ok, ready to post. Please remember a few guidelines when posting. Never, I mean always, be courteous and kind when posting. There are several Forums on the net that already have a pile of wise acres. Funny is good; rude is bad. "
And if you add that with the rest of my statement;
"Not saying I know what happened, but I too have my own opinion about Idaholwb, and if you want it, I too might give it to you in private. "
We can talk about this further via PM if you wish and get this off of the public board.
Brian,
I do respect you, I enjoyed wheeling with you and wish we could come to some sort of resolution about this.
Maybe about all we can do is agree to disagree about this, as earlier suggested and go on about our lives.
~Nate
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oh for christ sake, is this thread still going??
So who wants to fabricate a 3" lift? ;D
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oh for christ sake, is this thread still going??
So who wants to fabricate a 3" lift? ;D
If you don't want to fabricate a lift there is this company in California called Calmini, in case none of you have heard about it, that sells ........
;)
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If you don't want to fabricate a lift there is this company in California called Calmini, in case none of you have heard about it, that sells ........
;)
There's some people in Idaho that can tell you how to build one yourself, on the cheap ;) ;D
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If you don't want to fabricate a lift there is this company in California called Calmini, in case none of you have heard about it, that sells ........
;)
Never heard of them? How's their Customer Service?
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Never heard of them? How's their Customer Service?
With a ingenious name like Calmini, their Customer Service MUST be good ! ;)
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So who likes those Doritos, Spicy Nachos.
;D ;D ::)
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So who likes those Doritos, Spicy Nachos.
;D ;D ::)
Mmmmm ;D
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So, does anybody think we can squeeze 10 pages out of this thread???
;D ;D ;D ;D ;D ;D ;D
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So who likes those Doritos, Spicy Nachos.
;D ;D ::)
Cool Ranch ;D
Mmmmmmmmmmmmm
Posted by: trackinstile Posted on: Today at 1:23pm
So, does anybody think we can squeeze 10 pages out of this thread
I don't know, Whats the record for the most pages? ;D ;D
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Harvest Cheddar Sunchips for me, thanks :)
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Harvest Cheddar Sunchips for me, thanks :)
Cheddar Sunchips, Sam's Salsa and a Dr. Enuf, now that's good snacking. ;)
(http://www.drenuf.com/images/drenufIceMed.jpg)
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Holy Poo Poo Batman!
I will say this, if the owner of a company ever spoke to me that way, especially in a public forum, not only would I never do business with him or her again, but I would do everything in my power to make sure nobody else I knew did either. I don't care if Heather was right or wrong in making her comments. If you want to stay in business, you just don't speak to customers that way, current, former or otherwise.
Just my $.02.
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Holy Poo Poo Batman!
I will say this, if the owner of a company ever spoke to me that way, especially in a public forum, not only would I never do business with him or her again, but I would do everything in my power to make sure nobody else I knew did either.  I don't care if Heather was right or wrong in making her comments.  If you want to stay in business, you just don't speak to customers that way, current, former or otherwise.
Just my $.02.
Boy, Just when we all were all starting to forget what this thread was even about ;D ;D ;D
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Page 10?
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Page 10?
Workin' on it.
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sorry for the late reply, I just haven't visited for a while.
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Page 10?
Page 10
Now?
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;D
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Not quite yet maybe another post or two ;) .... er ....ummm .....I stand corrected, welcome to page 10 ;D
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Not quite yet maybe another post or two ;)
This is a waste of posts, there could be good information here...
And Here....
I'm glad this is hopefully over now, I've been glued to it ever since it happened. Now I ca concentrate on more important things. Like Trailer Park Boys.
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WOO HOO PAGE 10!!!! ;D ;D ;D
  So, Umm, Eric, is this some sort of a record or something??? ::)
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10 pages in 3-4 days probably is, but the K&N thread was liuek 20 pages or somethin
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Holy Poo Poo Batman,
10 pages!
Sorry, Just had to say that again.
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Harvest Cheddar Sunchips for me, thanks :)
"WOW" I forgot all about those.
Mmmmm Mmmmmm Good ;D
Bummer, I'll never be able to do business with them again.
I have everything already ;) ;D
But if I didn't.
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I just got in from a long weekend of kick ass wheeling and I was happy as a pig in a puddle... then I see this. I only post on this board because I enjoy comming here. This I do not enjoy reading. This whole thing is wrong from so many different ways.
The BBS is a very powerful tool to move info fast. Unfortunatly Bad news travels even faster. People are more likely to post when they are unhappy about a company than if they were happy. I was raised with the mentality that if you dont have anything nice to say, dont say it at all. That being said, this will be my only post on this topic.
Ive seen a lot of ugly comments in this post and I think several of you will regret what you said in a few days. I know I regret reading it and I hope Eric deletes it, if that is even possible.
Mike
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I too just got around to reading this post. It is hard to believe that all of you guys are talking this way about calmini. I bought my zuki about 6 months ago and after talking with you guys i was told the best company to buy from was calmini. Now i am wondering what happend to that. you guys here one negative and every one is jumping in on it. Give them a brake if they dont have the parts how can the ship it? And they dont take your money tell they ship. ALot of companys would take your money and get around to shiping when they get a chance.
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Nate,
I know you are being honest to me. When I started my original reply to Heathers post I was going through the Pirate thread as I was replying to it here. I was shocked and could not believe what I was reading when I got to Heathers thread. I almost deleted my reply but after think ing of the fact that she brought it here, I felt it should be posted. I am nothing but a customer of Calmini and was appauled to see that post. As for the comparison to IDAHOLWB, every link and comment I posted was researched before I made that post and yes I think it is a far stretch to even consider what he was doing to people any thing close to delayed orders. And all of this started over comments on delayed orders and elevated when rumors started flying.
I can also see that we are getting no where with this debate and think the agree to disagree is best.
No hard feelings here and I hope there are none their either (You or Heather). Please feel free to PM me with anything you wish to discuss privately.
Signing off on Page 10 ;),
Zig
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I've never bought anything from Calmini. I can't say that this is a very big reason as to why. I just bought my Zuk with some stuff on it, and we make our own stuff here at LMS. So I guess I don't take the issue as personally as some others. But, a man like the Steve who lines his pockets with you guys' hard earned $$ and then turns around and trashes all/some of us in such and unprofessional manner because he is too cheap/lazy/dumb to expand his operation to handle the volume of demand he knows he will get, is quite low on the human food chain in my opinon. And so is anyone who backs that m*f* instead of a friend(Zig). I won't begin to say that Calmini is the devil. There are many unseen positives to this thread. It has exhibited how close knit the Zuk community is, no one is gonna rip us off, or dick us around because we look out for one another. One of the best things to tell someone when they ask "why do you drive that Suzuki" is to tell them that it can do MORE than a Heep or a full size for about 1/5 the cost. We can give alot of thanks for that to Calmini. But you know what, as you can see from the pirate thread, there are many more options available to us. And isn't it great that at Zuwharrie or GonZukin, we get snubbed by argueably our biggest vendor, and still have kick ass raffles! That's thanks to every other vendor that we are so lucky to have. Guys like Sean DeVinney who not only donates nice shwag(that I happend to win at GonZukin...Thanks again Sean) but comes out to wheel with all of us every chance he gets. So, I hope we all can stop looking at this thread as a black eye upon us all, and start seeing the good that we've all overlooked so far.
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Everything I have posted is my personal feelings towards an unfounded comment made by a friend towards a friend (that is also a vendor) that has done nothing but give me awesome products, service and guidance through installing each and every item I have bought through them. If Steve would initiated this I would be standing differently, but that is not the case.
I would express my feelings towards my best of friends just like I did Heather and Nate (whom I consider friends)and hope they would do the same if they felt the same way about something I posted. If that makes you see me as 'low on the food chain', so be it. It will not change the way I feel.
Zig
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Thanks Brian for the additional insight. I really appreciate it.
I'm sure we'll be able to remain friends due all of this.
I'm sorry to everybody else whom this may have caused a divide between, as none of this was intended.
Cheers,
~Nathan
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Thanks Brian for the additional insight.  I really appreciate it.
I'm sure we'll be able to remain friends due all of this. ÂÂ
I'm sorry to everybody else whom this may have caused a divide between, as none of this was intended.
Cheers,
~Nathan
;)
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You all are still my friends, even though I haven't met most of you! ;D
Cwkick
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You all are still my friends, even though I haven't met most of you!  ;D
Cwkick
You know what that means, MORE EVENTS!!! ;D ;D
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Wow... Can o' worms re-opened again.. and again... and again...
If any of you were on the yahoo mail groups of the other freeserver groups might remember there was a tiff a while back when RRO (formally Summit Off-road) posed one question to Calmini in an open forum. Prove your 5" combo lift can acheive 25" of articulation and I'll close my doors... 10 years later RRO is still open and MANY, MANY people were pissed about the false advertising... Then there were numerous claims about refunds, myself included (took 1.5 years to get $30 back), then on to the customer service of a guy who couldn't speak very good english that purchased gears, t-case kit, lift, and two bumpers at once... Was told it would be 3 weeks... After 2 months he asked on the forum if anyone else had the problem... Calmini (steve or somebody) responded they never received the order, yet this guys card was charged, he even uploaded an image of his bill....
For anyone that thinks this is circumstantial... forget about it... This has been covered and covered before... Stick to the real Suzuki Enthusiasts for better service and better products...
PS: Nissan guys are having issues too...
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I've really tried to ignore this thread....but I too have an opinion.
I have dealt with Calmini and the service has been average.
I too own my own company specializing in Import car/truck parts. I've also throughly read the threads here and on Pirate.
- The owner of Calmini has the right to run his company
however he see's fit. He has paid for that right.
- You as the customer have the right to buy your parts
where ever you see fit. If you are not comfortable
with the price/service/attitude go to where you are.
- No business is owed your loyalty, that must be
earned.
- Customer service makes or breaks most companies.
- No one has the right (in my mind) to be rude to
another.
- I appreciate the comments made by all on this thread
and pictures have been painted of all the personalities
you decide on if you wish to deal with the people that
belong to the personalities and live with the results.
In closing I thinks Zukipilot and Natebert set the example when they agreed to disagree and remain friends. This discussion need not do damage, the information is there to make your choices from.
Buy where you are most comfortable and let everyone know where you get good and bad deals. They can make up their own mind from there. Don't jepordize friendships, just agree to disagree.
Zag
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Zag
Verry wise words - i have never done buissnes with calmini but i have delt with enough CS ppl, I have been buying PC parts for 5 years now.
and it is a matter of opinion, who you buy from and why, If you are disgrunteled, inform the "owner" but slandering a buissnes, I have found that 9 times out of 10, if you have a problembs with the level of service and you go straight to the management. you walk away happy, or at least apreciated.
but if you say whatever thats fine, and then walk away disgrunteled and take it out in public forums, chances are your going to get what you dishout. I have also been in managment for over 8 years, and have delt with many disgrunteled people. the establishment wants to apese you, and make amens 9 times out of ten, if they dont go to the better buissnes beuro, but dont trash them in a forum that probably makes 10 to 25% of there advertisment.
all i want to say is Zag is right, and there are right ways and wrong ways to deal with buissnes people. i like it when i can still be friends with whoever i deal with, weather or not i will ever do buisness with them again, thats a diffrent storie. but i dont like burning bridges, eventualy you cant get off of your island.
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Message of the day..........................
PAGE 11!!!!! ;D ;D ;D ;D
Actually I'm just glad to see everyone's getting along in here.
Dave ;D
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  I've really tried to ignore this thread....
I still try to, but I have to read everything :-/ I've taken my conclusions but wont tell you all because this thread has enough pages :P.
A hug and a kiss to y'all :-*
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All,
I apologize to those who were offended by my comments, or by me bringing the "pirate" post over to Zukiworld. I also apologize to those who may now see me in a different light because of my posting on Pirate.
I took a step back and didn't post, listening to each of your opinions. Nathan's posts were pretty much straight in line with my thoughts.
Thanks for all of your time and your ears and your opinions on this topic. I really appreciate them.
For those of you that have any questions about my feelings on the pirate subject, or my thoughts as to why I posted what I did, I'd love to talk to you through email or PM's.
For now,
I'm going to wholly agree with doritos and sun chips, and a group hug.
Let's all go wheeling!
:)
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All,
I apologize to those who were offended by my comments, or by me bringing the "pirate" post over to Zukiworld. I also apologize to those who may now see me in a different light because of my posting on Pirate.
I took a step back and didn't post, listening to each of your opinions. Nathan's posts were pretty much straight in line with my thoughts.
Thanks for all of your time and your ears and your opinions on this topic. I really appreciate them.
For those of you that have any questions about my feelings on the pirate subject, or my thoughts as to why I posted what I did, I'd love to talk to you through email or PM's.
For now,
I'm going to wholly agree with doritos and sun chips, and a group hug.
Let's all go wheeling!
:)
Heather takes the high road........ 2 thumbs up! ;)
I go to Moab for 2 weeks and missed all the fun. Wish I could post my coments here in public view ::) Unfortunately I would probably be banned.  ;D
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Heather takes the high road........ 2 thumbs up! ;)
I couldn't agree more. ;D ;D ;D
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  I've really tried to ignore this thread....but I too have an opinion.
 ÂÂ
ditto on that. but as I am under age i tryed to post as little as i could in this thread but still was very interested in other opinions and points of view.
stu
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well thats a lot of reading to get throught in one go.
so after reading it all i thought i mine aswell have a say
i have purchased product off calmini the service was good and friendly, shipping, well i didn't really have a problem. (got it to New Zealand in about 6 months by ship, after i sent a cheque by mail). i knew it would take ages.
As for these people who said they had problems installing the 6" combo lift????? it took me two evenings/late nights by myself, easy as, great product, works great. so i will be purchasing again from them.
as far as the comments go well treat people how you want to be treated, (works for me), and the 'customer is always right', in other words correct them nicely if there wrong, but we have a funny saying in the retail shop i work in, you get one f|removethispart|@*k off card a year, i think a few could have been used on this topic.
well thats 2c.
have fun out wheeling and remember trucks don't swim, especially in salt water!!!!
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For now,
I'm going to wholly agree with doritos and sun chips, and a group hug.
:)
;DCan I bring the beer and Bugles? ;D
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Good for you Heather
And the same goes for Zukipilot and Natebert
The high road is always a little tougher, but the view is worth it........maybe thats why you guys 4X4
Zag
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;DCan I bring the beer and Bugles? ;D
Bugles? Man, I haven't had those in forEVAR!
I think I even forgot about them. They were goooood..
Personally, I usually bring puffy cheetos. ;)
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beer and bugles :-/ too much of both could be a mess ;D just dont sound good to me :P
jason
p.s. can we start a new b.s. thread too much bad vibes in this one, wait, mabey.....................................
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We just have to get a few pages between teh negative stuff and the fun padding stuff ;)
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(http://www.omghi2.us/april05/10_4_4v.gif)
(http://www.omghi2.us/april05/JerkFaceS.gif)
(http://www.omghi2.us/april05/image016.jpg)
;D
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thats great ;D ;D ;D ;D
LOL
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The real question now that everyone is having fun.... Heather/Nate, are you willing to forgive Steve and let this slide? I mean, he's not a bad guy... He just needs to take a customer service course or 2...
;D
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Zig,
just wanted to let you know that that pissing smiley is one of the best things I have seen in along time! And I am steeling it for another forum I am on.. That's freaking awesome..
later dude
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I'm the dude, so that's what you call me, ya know. Uh, that or His Dudeness, or Duder, or El Duderino, if you're not into the whole brevity thing.
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like my new avatar? ;D
<
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I'm the dude, so that's what you call me, ya know. Uh, that or His Dudeness, or Duder, or El Duderino, if you're not into the whole brevity thing.
isn't that from a movie?
stu
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Zig,
just wanted to let you know that that pissing smiley is one of the best things I have seen in along time! And I am steeling it for another forum I am on.. That's freaking awesome..
later dude
I'll try and remember a few other ones I swiped from somehere and post them tomorrow (if work is not to busy) ;D
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i was so hoping to see this thread pass away, and it almost made it to page 2 until someone had to reply.
let this thread R.I.P.
thank you for your support :)