ZUKIWORLD Online | Suzuki 4x4 Editorial and Forum
ZUKIWORLD Model Specific Suzuki Forum => Suzuki Grand Vitara, Vitara, Chevy Tracker (Gen. 2 Platform) 1999-2005 => Topic started by: 2K1USGV on March 16, 2009, 09:51:25 PM
-
So I'm in need of the OME suspension bits. What's the best place to get these through?
-
Got mine through Hawk Suzuki but I've heard of good results through Trail Tough as well. I think being willing to call the ARB national distribution warehouse coupled with actually having a few OME items on your shelves and then being willing to immediately contact the ARB distribution center when you don't have what the customer needs = better customer service. I called Hawk Suzuki and had my springs in less than a week. I live in east central USA as well so these babies were shipped cross country... within a week. Really simple stuff, but it works. Funny more vendors can't figure out that "customer service" thingy. It really works!
-
I though Hawk was just a Suzuki dismantler, Didn't know the carry new/ performance parts.
Got mine through Hawk Suzuki but I've heard of good results through Trail Tough as well. I think being willing to call the ARB national distribution warehouse coupled with actually having a few OME items on your shelves and then being willing to immediately contact the ARB distribution center when you don't have what the customer needs = better customer service. I called Hawk Suzuki and had my springs in less than a week. I live in east central USA as well so these babies were shipped cross country... within a week. Really simple stuff, but it works. Funny more vendors can't figure out that "customer service" thingy. It really works!
-
I though Hawk was just a Suzuki dismantler, Didn't know the carry new/ performance parts.
Got mine through Hawk Suzuki but I've heard of good results through Trail Tough as well. I think being willing to call the ARB national distribution warehouse coupled with actually having a few OME items on your shelves and then being willing to immediately contact the ARB distribution center when you don't have what the customer needs = better customer service. I called Hawk Suzuki and had my springs in less than a week. I live in east central USA as well so these babies were shipped cross country... within a week. Really simple stuff, but it works. Funny more vendors can't figure out that "customer service" thingy. It really works!
Both places have good reps. One is 3 miles from me (TT) and the other is 30 miles away (Hawk) I have gotten nicer attitude with TT, but Hawk maybe has more parts available. TT has a few wrecked for parts for their builds.
I have been impressed with Brent (TT owner) and his encyclopedic knowledge of gearing, tire sizes, etc.
Did my post end up in the quote box?
Pat
-
Pretty sure I ordered my OME springs thru Hawk. Damn it would be nice to have a couple companies like TT and Hawk within driving distance!!! I am envious of youse guys up there in the Pacific Northwest.