calmini bites.  i finally peeled the giant calmini sticker off of my samurai because i realized that i will never order from them again.  In the past, i ordered some things for my xterra that i had and my samurai that i now have.  They were very rude and impatient with my questions half the time on the phone and their crap took forever to arrive.  they have a flashy website and catalog and a nice sticker, but service is non existant.  

rocky road, hawk strickly and shrockworks have earned my respect and i will continue to order from them and receive good tech support.

WE HAVE BUILT 4 SAMIS WITH THEM.
ALWAYS HAD PROMPT AND POLITE SERVICE . VERY HELPFUL. THEY'D GET MY VOTE

                                       ROSS

guess u didnt have to deal with what i did.  its their loss that they allow some of us to have a bad experience.  i wish i could remember that |removethispart|@#$holes name that i used to deal with on the phone over there all the time.  cocky, rude, impatient, short.  i could go on and on.  he is not the company, but he represents the company.  and they are gonna develope a bad reputation.  ill see to that.  i know im not the only one here

and not to mention "yeah you'll see your lift within 4 weeks"  HOW ABOUT 3 MONTHS. NO CALL, NO EMAIL.  NO FOLLOWUP.  im not in a hurry to get my rig back on the road or anything.  

i figured out how to deal with them, and thats not to.

somehow other companies dont have this problem

somehow other companies dont have this problem

Don't EVEN start THAT discussion!  I have heard a lot more, and a lot worse about some of the other vendors that advertize on this website!

Got my leaf springs in yesterday, so it took about a week, not bad at all in my book.

guess u didnt have to deal with what i did.  its their loss that they allow some of us to have a bad experience.  i wish i could remember that |removethispart|@#$holes name that i used to deal with on the phone over there all the time.  cocky, rude, impatient, short.  i could go on and on.  he is not the company, but he represents the company.  and they are gonna develope a bad reputation.  ill see to that.  i know im not the only one here

and not to mention "yeah you'll see your lift within 4 weeks"  HOW ABOUT 3 MONTHS. NO CALL, NO EMAIL.  NO FOLLOWUP.  im not in a hurry to get my rig back on the road or anything.  

i figured out how to deal with them, and thats not to.

somehow other companies dont have this problem

yep me and a friend of mine have had the same problems ,i will do everything in my power not to order anything from them EVER. their custmer servece sucks big harry ^*ck with open sores with puss ozing out .

i have delt with about every other vender and ben verry happy with them,calmini should take lessons from them on how to treat people

big harry ^*ck with open sores with puss ozing out .

Yuck, my imagination went just a little bit too far    

Over the years, I have seen different companies swing back, and forth.  I have seen threads (on another BBS), where the people can't say enough good about Calmini customer service, at the same time they are ripping on another Track/Kick vendor.

EDIT:  I guess what I'm saying is, that EVERY vendor has had bad spells, and EVERY vendor has had great spells.  If you refuse to buy from a vendor, because their customer service SUCKS, you may be doing a great disservice to yourself.  I have gotten a few really great deals from vendors I would normally never think of buying from.

Over the years, I have seen different companies swing back, and forth.  I have seen threads (on another BBS), where the people can't say enough good about Calmini customer service, at the same time they are ripping on another Track/Kick vendor.

EDIT:  I guess what I'm saying is, that EVERY vendor has had bad spells, and EVERY vendor has had great spells.  If you refuse to buy from a vendor, because their customer service SUCKS, you may be doing a great disservice to yourself.  I have gotten a few really great deals from vendors I would normally never think of buying from.

True, true.

there should be no swinging.  
i take it like i see it- i purchased a butt load of stuff from calmini over the years and had virtually the same experience with them every time.  but so far with the other companies i have mentioned above, i have not had this issue.  im sticking with my argument.  

I have problems getting stock parts from the local parts store or dealership??

I just know that if I need something I'm going to have to wait unless I can make it or find it in a junk yard.

As for Calimini, I've waited everywhere from a week to 9 months for parts.  Have had ok to good tech service.

It mostly depend on where you fall on the ording list.  Like someone else said if your 1st too bad you'll have to wait, if your last good for you, parts will come soon.

I called Calmini once to ask about the Weber Carb and the guy was not friendly at all.
It seemed like they did not care for my business.

I BET IF YOU POSTED IT YOU COULD FIND A 100 PEOPLE THAT COULD BITCH ABOUT EVERY COMPANY OUT THERE. SOME SWEAR BY FORDS SOME BY CHEVYS.  I GUESS YOU CAN'T PLEASE EVERYONE ALL THE TIME

                                ROSS

I called Calmini once to ask about the Weber Carb and the guy was not friendly at all.
It seemed like they did not care for my business.

exactly.
i hope someone from calmini reads this thread.
either calmini is very selective in who they piss off, or some people just dont see that they are getting poor service.  

I BET IF YOU POSTED IT YOU COULD FIND A 100 PEOPLE THAT COULD BITCH ABOUT EVERY COMPANY OUT THERE. SOME SWEAR BY FORDS SOME BY CHEVYS.  I GUESS YOU CAN'T PLEASE EVERYONE ALL THE TIME

                                ROSS

Why are you YELLING?