The customer service responded to my email. Looks like it'll cost me another $35 + tax & shipping for this ultra-advanced feature I so desire. And it'll mean having unit that's twice the size of what I want. Here's what he wrote:
On Wed, 11 Aug 2004 10:15am, Brian Burke wrote:
>Sorry to hear you are unhappy with the radio. To upgrade to a different
>model there will be an upgrade charge as follows:
>
>Upgrade to the 18 WX ST II: $35 plus shipping
>Upgrade to the 25 LTD: $45 plus shipping
>
>Depending on where you live there may also be sales tax. If you would
>like to upgrade, please call me at 773-804-3474.
>
>Please let me know when you purchased your radio, and where you bought
>it.
>
>Sincerely,
>Brian Burke
And here's my reply:
All of those models are too big and I'm hardly going to pay $35 so I can get a feature that should have come standard with the radio. I should also point out that this lack of feature is not mentioned on the box. So I feel misled by your compact radio model. An instant ch9 switch would lead one to assume that the last channel was retained- otherwise, what's the use? Why not just turn off the car and turn it back on?? That would also get you instant channel 9.
This product is already being discussed on one of the offroad enthusiast forums of which I'm a member- it's been viewed 79 times since I last checked.
http://www.zukiworld.com/cgi/yabb/YaBB.pl?board=suzuki_talk;action=display;num=1092179980So I got a better idea. How about you mail me a modified 19dxII (radio only) that powers on with ch19 (instead of 9). don't charge me for shipping, and include a return prepaid shipping label so I can give back my old disfunctional unit.
Oh- and to answer your question, I bought my 19dxII at the I75 exit 36 Pilot station, Franklin, Ohio for about $50.